FAQs

How do I create a booking using QReservations?

Creating A Booking

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It is extremely simple to create a booking using QReservations. The easy to use calendar view lets you select the time period, number of covers and enter diner information. Click the video to watch QRes in action. 

How do I add seats to a table?

Adding seats to a table

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Adding seats to a table only takes a few clicks! The fully intuitive floor plan allows you to set up your floor plan exactly as your restaurant looks, making it easier to assign reservations and walk ins. Click the video to watch how tables and floor plans are created in QReservations. 

How do I generate visitor reports using QReservations?

Generating Visitor Report

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QReservations lets you enter diner information manually, as well as automatically loading online booking information. For taking telephone bookings or entering walk-ins information, you can be set up in just seconds. This information is invaluable to your business, with QReservations you keep your own data detailing your unique customer base. 

How much does QReservations cost?

We have multiple pricing tariffs to suit your business type. For more complex sites and systems, the pricing will vary. The best way to obtain an accurate price is by getting in touch. Submit a Contact Form to speak to our dedicated sales team.

 

Do you charge commission?

Unlike other reservations providers, we do not charge commission per table booking. 

This one-off monthly fee allows you to take as many bookings as you can, without worrying about growing costs. 

 

You can have one stable, reliable solution that will support your business, not become a drain of your revenue as your tables fill up.

How do I pay for QReservations?

QReservations is paid by an annual Direct Debit. With a small 1 year minimum contract, there are no lengthy fixed-terms.

Can QReservations connect to my existing POS System?

Powered by Cunninghams EPOS Group, QReservations has been optimised to link seamlessly with the Quantum Software. For restaurants, bars and pubs looking for the best package and value for money, then switching to the Quantum Solution may give you an added business benefit. Submit a Contact Form to find out more about Cunninghams EPOS solutions.

What does QReservations do?

QReservations is your total booking software suite. Your customers can book, view and reserve tables online at their convenience. All this information is presented back in one, easy to use system, a simple calendar and bespoke reporting.

 

For businesses, you can improve your table diary management and have a streamlined, automatic calendar - keeping everyone up to date and seating more customers. Find out more about QReservations features here.

How do I collect bookings?

QReservations Widget for your Website

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QReservations comes with a small, easy to use widget. Placing this widget on your website lets customers directly book a table. This cuts out the middleman, and drives incoming website traffic to your site, instead of someone else's. 

 

Alternatively, you can enter in telephone bookings and walk-in using the software on any web-connected device. Book a free demo to see how bookings are entered.

 

 

Is there a minimum contract?

There is a 1 year minimum contract for QReservations. This is because we firmly believe we can work together to make QReservations work for your business. If after your first year you are not pleased, you are free to leave at any time.

What support comes with QReservations? 

Your software is supported for life, and every upgrade that is released will be rolled out free of charge. This is because your fee includes maintenance, including software cover, future development and UK based on-hand team to help you if you need us. 

How fast does QReservations update?

QReservations updates in real time, giving your business the ability to take bookings around the clock. 

Do I need the internet to use QReservations?

Yes, you will require an internet connection as QReservations connects with the widget placed on your website. This helps keep your system running as efficiently as possible to receive bookings around the clock. When integrated with the Quantum till, if your restaurant's internet goes down unexpectedly, the till will store the last 12 hours of bookings, leaving your trade uninterrupted.